Here you'll find the most up-to-date info on how Hideout Harley-Davidson is helping to keep your knees in the breeze during the Coronavirus pandemic.
- Bike pick-up and delivery
- Curbside pick-up
- Virtual motorcycle walk-arounds
- Video chat appointments
- Off-site trade appraisals
- Drive-through signing
- Private P&A, MotorClothes, and Sales appointments
Thursday, March 26, 2020
As the situation continues to evolve, Hideout Harley-Davidson is still open to assist with your motorcycle necessities! With a limited staff on hand, we are strictly enforcing 6-ft. social distancing - but you can still get cozy with any motorcycle you'd like. Each bike is thoroughly sanitized following your appointment with a fit specialist. We want you to feel safe and comfortable, which is why the team is offering private Harley viewings, as well as curbside Parts & MotorClothes pick-up. The service team is happy to help keep you running on the road with pick-up and delivery, especially during a time where your "quarantine machine" serves as a huge stress reliever. We know things are a little uneasy right now, so feel free to chat with our team about any concerns you might have, or even if you're just going stir-crazy and want to talk bikes. Keep rolling with your eyes on the horizon! Let's flatten the curve together.
Thursday, March 19, 2020
In case you missed it, we're still riding every. single. day. And we'll be rolling with business as usual until further notice. While we're all dealing with this unprecedented situation, still plan to get exceptional customer service from our staff. Here's our plan to best serve and protect you AND our staff:
- If you're feeling ill, we're certain your couch would be a better place than ours, so please stay home. Employees showing any symptoms have also been asked to rest, relax, and speak to their heath care provider.
- Need Parts or General Merchandise, but don't want to leave the comfort of your car? We offer curbside pick-up! Call our store for more details. 417-623-1054
- We'll fuel your Harley addiction! WE DELIVER pre-owned motorcycles (delivery times may vary with the whole virus thing though..).
- You wash your hands, we'll wash our hands, You respect our space, and we'll respect yours. Deal?
As of now, we're sticking to regular business hours:
Monday - Saturday | 9am - 6pm
Follow us for more up-to-date info on Facebook, Instagram, and by subscribing to our email newsletter here.
Tuesday, March 17, 2020
To our motorcycling community:
Although our aim has been to keep things light hearted during this trying time, we want our valued customers to know that the team at Hideout Harley-Davidson fully understands the severity of COVID-19 (coronavirus) and we are taking company-wide best practices very seriously to keep our riders and employees as safe and healthy as possible. We are closely following guidelines and recommendations from the local, state, and national government, as well as the Center for Disease Control (CDC) to maintain a clean dealership and prevent the further spread of COVID-19.
Along with staff members practicing consistent hand-washing throughout the day, they are regularly disinfecting their workstations and highly trafficked areas within the store, including grips, handlebars, and contact areas on our inventory. This also includes any external and internal door handles, hangers, display cases, pin pads, etc. Our employees have also been urged to stay home and seek medical guidance if they feel or show any symptoms.
We are open and grateful for anyone who chooses to shop with us in-store, online, or over the phone. We do offer the option of bike delivery and pick-up for services, as well as delivery on pre-owned purchases based on scheduling and employee availability. We also offer the option of video-chatting with our team to accommodate your motorcycle needs.
We will continue to monitor the situation and provide quality customer service throughout the coming weeks. Stay in touch with us via social media for the most up-to-date information. Our love for the open road still remains, and we’ll continue to persevere alongside our riders to further instill the Harley-Davidson dream.